FAQ

Frequently Asked Questions

Where do you get your produce and meat?
We get our Certiffied USDA produce from a local organic produce supplier as well as local Texas farmers who farm organically. We get our meat items from a Texas poultry farmer who operates a USDA-inspected processing facility.

What is the order and payment deadline?

All orders and payments MUST be received by the date and time listed on the calendar. Orders are filled in the order in which they are received, so not all orders will be accepted. Our produce operates much like a buyers’ club. We pool our funds, purchase produce in bulk, then split the goods.

Do you accept credit cards?
Yes, via the website only.

Can I cancel an order?
Cancellations MUST be made by order deadline; otherwise each member is responsible for picking up their order on the scheduled co-op date.

Refunds
I
f you qualify for a refund You will be refunded via a company check.. Please allow 7-14 business days to process refund payment.

Where do I pick up my order?
Orders distributed at Parkway United Methodist Church, 5801 New Territory Blvd, in Sugar Land, between 11:00 a.m. to 12:00 p.m.
Doors close at 12:15 PM every other Wednesday (see schedule). Enter the church only from the North side of the building (facing Hwy 90A).

Will you send me reminders for order deadlines?
Contact us via our contact page if you would like to be added to email list. Please specify which co-op email list you wish to be added to. You will receive via email, order due date and pick up date reminders.

Do you deliver? (Yes, Only Produce)
Limited delivery in the New Territory and Pecan Grove/FM 359 area between the hours of 1:00 – 3:00 PM for an additional fee of $4.50. Iit is recommended that a cooler be left on the front porch. Contact us to see if we have a delivery opening in your area.